Comments on: Wicked Campers Chile Review

By: Claudio

Claudio — Mon, 11 Jan 2021 23:10:38 +0000

To all backpackers reading this post wishing to visit Chilean Patagonia in the near future, you should try with Chile Motorhomes!

http://www.ChileMotorhomes.cl

By: Rent A Van

Rent A Van — Wed, 28 Aug 2019 01:09:26 +0000

Pretty Good for Campers. You can bond with you family. ANd can bring all you important stuffs

By: They stole my money!

They stole my money! — Tue, 08 Aug 2017 15:12:30 +0000

Hey Pablo, I rented from Wicked Campers Australia. So you are right in that.

However it might be good for you to know that wicked campers Australia are thieves and are dragging your name in the sand.

Guilt by association

By: Pablo

Pablo — Tue, 08 Aug 2017 14:07:49 +0000

Wicked Campers Chile doesn’t charge extra fees for special roads. Probably you didn’t hire a van in Chile as I haven’t heared from you before.
Each country has their own independent administration.

By: They stole my money!

They stole my money! — Tue, 08 Aug 2017 08:22:04 +0000

Don’t do business with wicked campers. They are not a serious business. I rented a car for ten days and was told there was a fee for a special track. As I was unsure wether I would take the track or not I asked what I should do. Their response was pay upfront and if you don’t take the track we will refund you.

When I got back without having taken the track they told me the refund would take ten days. It’s been 2 months and several emails but still no reply. The first two emails I got a reply “we’ll get back to you soon”. After the third email they haven’t even bothered answering me.

Very dishonest and poor customer service. They wouldn’t take cash because once an employee took the money and flew to Thailand. I mean come on!

By: Pablo Lama

Pablo Lama — Thu, 11 May 2017 14:21:20 +0000

Hi Nick,
The Famouse L300, stopped selling them at the Mistusbishi dealership in Chile on 2014.
Santiago to Punta Arenas (Patagonian trip) is the most popular roadtrip between the happy campers around Chile and Argentina in summer time.
Send me an email to pablo@wickedsouthamerica.com if you need/want some info.

By: Nick

Nick — Wed, 10 May 2017 21:02:01 +0000

Hi Pablo, I’ve also been searching the web for reviews on Wicked as we’re planning a 4-week trip around Patagonia in December, although starting and finishing in Punta Arenas. As we’re travelling with our 7-year-old son, I do have some concerns in general and particularly about our rental company. Some reviews have not been very favourable. We’re looking at using the 3-seater Mitsubishi L300, but didn’t they come off the market 20 years ago??? How can I contact you for more info? Many thanks in advance. Also thanks to Zara for this review.

By: Pablo Lama

Pablo Lama — Sat, 25 Mar 2017 04:48:10 +0000

Hi Zara,
Nice post from your trip !
I´m Pablo from wicked.
I´m sorry to hear about your experience with us. I remember you took a van with us on Summer 2014/15. We have learned a lot since then. We have improved the interior set ups, increased the quality and service standards, we moved to a better and more professional depo. If you are passing again to Santiago, contact me if you want to give us a try again :)
Greetings from Santiago and Keep Backpacking!

By: Zara

Zara — Fri, 03 Mar 2017 10:24:29 +0000

Hi Lena,

Yes, we were in touch with customer service via Whatsapp. They would reply, not necessarily immediately, but they would reply.
The one time I did call in to ask for something, the person in charge wasn’t at the office. They asked me to “try to call again later, he might come in” and I remember being a little pissed off wondering “couldn’t they just call me back when the person is indeed in the office?”. Overall it felt like everything was quite informal. But, let’s face it, for the price, I did expect a little more consideration for us, the customers.

By: Tim UrbanDuniya

Tim UrbanDuniya — Fri, 03 Mar 2017 02:13:54 +0000

What a shame! I have seen a lot of Wicked campers in Australia, and always wondered if they would be a good idea… I guess the Australian operation might be a bit different..

By: Lena

Lena — Wed, 01 Mar 2017 22:25:25 +0000

Really appreciate the review!
We are going to do a 30 day road trip in Australia and I was considering them as an option. After all, they are more affordable than others, but this is not the first negative review I see on the web, so I am a bit skeptical now. Especially since we are talking about such a big distance/time. Were you able to get hold of customer service during your journey (if it was needed)?

By: Andrew Garfield

Andrew Garfield — Wed, 01 Mar 2017 07:43:06 +0000

Its a great trip no buddy can’t forget while making a road trip.